Terms & Conditions

All products as shown on this website are subject to availability (as may be varied from time to time).

In the event of any supply difficulties, we reserve the right to substitute with a product of equivalent value and quality without notice.

By placing an order at our website, you are consenting to be bound by our terms and conditions contained in these Terms and Conditions and appearing anywhere on the Consortium gifts website.

Your submitting of the order is subject to our acceptance of the offer. We will send an email confirmation of your order details to advise that we are processing your order via the email address you provide.

We will not consider ourselves bound by a contract with you in any given situation.

Deliveries via courier services cannot be delivered at specific times. 

In case of a delivery not possible on public holidays or local restrictions, orders will be delivered on the next working day.

To avoid problems or delays with delivery, please ensure that you have included complete address, including accurate postcode of the intended recipient and telephone number, together with your daytime contact number or e-mail address so that we can inform you if any delivery problems are encountered.

All items ordered under the "GIFTS" category are shipped using FedEx or equivalent courier. As such we cannot specify any delivery timings, all orders will be delivered between 9:00 am - 7:00 pm and may take 3-5 days of shipping time depending on the product, availability, and other parameters. Please notice the "Earliest Date of Delivery" specified on the product description page. If you have ordered multiple products and selected dates of delivery earlier than the available date, it will be delivered on selected date and gifts will be shipped at the earliest possibility.

Our team works very hard to deliver the finest quality and service experience to its customers. For us, our customer and business is most important and we really care about delivering the best.

In the event that you are not satisfied with our service, any complaints or suggestions should be addressed to: